PwC People Pulse: The Generational Divide in the Workplace

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In this episode of The PwC People Pulse on City Radio, we dive into the dynamics of intergenerational workplaces. Mary, a seasoned media relations expert, and Anastasia, a passionate advocate for diversity, equity, and inclusion, discuss the challenges and benefits of working across generations.

With four generations now coexisting in the workplace, collaboration styles, communication methods, and expectations can vary widely. Mary shares her experience as one of the older team members in marketing and communications, embracing the energy and innovation of younger colleagues while offering wisdom and stability. Anastasia highlights the importance of fostering inclusive work environments that accommodate different perspectives, working styles, and technological proficiencies.

A highlight of the discussion is Mary’s unexpected TikTok fame, where she humorously navigates Gen Z slang. This moment underscores the importance of adapting to new platforms and trends to maintain authentic engagement with younger audiences.

The conversation also tackles common stereotypes—such as assumptions about work ethic and flexibility—and emphasises the need to move beyond generational labels. While differences in communication styles and workplace expectations exist, both guests agree that embracing these differences leads to stronger, more dynamic teams.

Ultimately, each generation has something valuable to offer. By keeping an open mind, being willing to learn, and fostering mutual respect, workplaces can thrive with a diverse mix of ages and experiences.