The EU last week decided that all Ukrainian refugees would be accepted for temporary protection for an initial period of one year. Procedures have been simplified.
TRYING TO GET TO LUXEMBOURG
People still in Ukraine and trying to leave should contact the Ministry of Foreign and European Affairs on +352 2478 2386, or sen e-mail assistance.consulaire@mae.etat.lu. Embassies are working together to provide transportation from border countries.
ON ARRIVAL
Ukrainian’s don’t have to apply for asylum, however they must register with the immigration Office. This form is available in English, French, Ukrainian, and Russian e-mail it to immigration.desk@mae.etat.lu.
Further information is available here at Ministry of Foreign and European Affairs.
RECEPTION CENTER
Luxembourg's government has a reception centre in Kirchberg is in place for those fleeing Ukraine and is open 24/7. Here refugees will get accommodation, food, and information.
Address: Structure d'hébergement d'urgence Kirchberg (SHUK) 11, rue Carlo Hemmer L-1734 Luxembourg-Kirchberg
Official Information Centre: Guichet
Guichet is a useful resource for all Luxembourg residents looking for info on administrative aspects of life in Luxembourg. Click here for Guichet
National Reception Office (ONA)
Website/ona.gouvernement.lu/fr.html
Phone: +352 247 857 00
Ministry of Health (Sante)
Website
Phone: +352 247 855 00
Ministry of Education
Website
Phone: +352 247 851 13
Ukraine Consulate
Website
Phone: +352 25 22 99
LUkraine - Ukrainian Community in Luxembourg
Website.
This association provides information for Ukrainians and residents who wish to help. Ukrainians arriving in Luxembourg.
This fb page is also useful if you are hosting
OTHER ORGANISATIONS THAT MAY BE HELPFUL
Caritas Luxembourg
Phone: +352 40 21 31 - 1 29 Rue Michel Welter, Luxembourg
Website
Red Cross Luxembourg 44 Boulevard Joseph II Luxembourg
Website
Phone: 2755
ASTI - information for immigrants
Phone: +352 43 83 33 1
PASSERELL For Legal Support
Weblink: Passerell
Caritas Luxembourg Phone: +352 40 21 31 - 1 29 Rue Michel Welter, Luxembourg
Red Cross Luxembourg Phone: 2755 44 Bvd Joseph II, Luxembourg
The ministry also recalled that the COVID-19 health measures put in place by the Luxembourg Government remain in force.
All Luxembourg residents who have offered or are offering to host Ukrainian nationals in their homes are invited to contact the Hotline managed by Caritas and the Red Cross with the support of the Ministry of Family Affairs, Integration and the Greater Region at 621 796 780 or by email at Ukraine@zesummeliewen.lu.
For any consular questions for people trying to leave Ukraine or in transit from Ukraine, it is recommended to send an email to the Consular Assistance address of the Ministry of Foreign and European Affairs at consulaire@mae.etat.lu, or call 2478 2386.
In view of the many private initiatives to organise transport to pick up Ukrainian nationals at the borders of Ukraine, the ministry has requested that all persons planning such transport send all information to the following email address transport.ukraine@mae.etat.lu.
The ministry has strongly recommended that information be obtained before organising such private transport given that reception, accommodation and medical measures must be provided in order to accommodate these people, many of whom have experienced trauma, in the best conditions.
The ministry has been informed of the increased number of unaccompanied children without official documents at the borders of Ukraine who are on board transport organised by private initiatives. The ministry recalled that it was important that the people organising such transport ensure that there is no risk of human trafficking.